Terms of Service
These terms govern your use of the Aesthetic Exchange marketplace. Please read them carefully before using our services.
Last updated: December 2024
1. Acceptance of Terms
By accessing or using the Aesthetic Exchange marketplace ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We reserve the right to modify these Terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
2. Description of Service
Aesthetic Exchange is an online marketplace that facilitates the buying and selling of pre-owned aesthetic equipment. Our Service includes:
- Equipment listing and browsing capabilities
- Buyer and seller verification services
- Secure payment processing and escrow services
- Transaction support and dispute resolution
- Equipment valuation and condition assessment
3. User Accounts
Account Creation
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
Account Verification
We may require verification of your identity and business credentials. This may include:
- Government-issued identification
- Business license and registration documents
- Banking and financial information
- Equipment ownership documentation
4. Equipment Listings
Listing Requirements
When listing equipment on our marketplace, you agree to:
- Provide accurate and complete equipment information
- Include high-quality photos showing equipment condition
- Disclose any known defects or issues
- Verify equipment ownership and right to sell
- Comply with all applicable laws and regulations
Prohibited Items
You may not list equipment that is:
- Stolen, counterfeit, or illegally obtained
- Non-functional or requiring major repairs
- Subject to outstanding liens or encumbrances
- Non-FDA approved (where required)
- Hazardous or unsafe for use
5. Transactions and Payments
Transaction Process
All transactions are processed through our secure escrow system. You agree to:
- Complete transactions in good faith
- Provide accurate shipping and contact information
- Deliver equipment as described in your listing
- Respond promptly to buyer inquiries
- Honor all agreed-upon terms and conditions
Commission and Fees
Our commission structure is clearly outlined on our website. You agree to pay all applicable fees as specified in your listing agreement.
6. User Conduct
You agree not to use our Service for any unlawful or prohibited activities, including:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Transmitting harmful or malicious code
- Attempting to gain unauthorized access to our systems
- Interfering with other users' use of the Service
- Providing false or misleading information
- Engaging in fraudulent or deceptive practices
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Aesthetic Exchange and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of your equipment listings and content, but grant us a license to use, display, and distribute such content in connection with our Service.
8. Disclaimers and Limitations
Service Availability
We strive to provide continuous service availability, but we do not guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.
Equipment Condition
While we verify equipment authenticity, we do not guarantee the condition, performance, or suitability of any equipment listed on our platform. Buyers are responsible for inspecting equipment before purchase.
Limitation of Liability
To the maximum extent permitted by law, Aesthetic Exchange shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
9. Dispute Resolution
Transaction Disputes
We provide dispute resolution services for transaction-related issues. You agree to participate in good faith in our dispute resolution process.
Arbitration
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
10. Termination
We may terminate or suspend your account and access to the Service at any time, with or without notice, for any reason, including violation of these Terms.
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@aesthetic.exchange
Phone: 1-800-AESTHETIC
Address: Aesthetic Exchange, 123 Business Ave, Suite 100, City, State 12345