Privacy Policy
Last Updated: February 2026
1. Information We Collect
We collect information you provide directly to us when using Aesthetic.Exchange, including:
- Account Information: Name, email address, phone number, and professional credentials.
- Transaction Data: Payment information, billing addresses, and purchase history.
- Listing Data: Information regarding the equipment you list for sale or inquiries you make.
- Communication: Form submissions, chat logs, and emails.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our marketplace.
- Process transactions and send related information, including confirmations and receipts.
- Verify user identity and professional credentials to maintain marketplace integrity.
- Respond to customer service requests and support needs.
- Send technical notices, updates, security alerts, and administrative messages.
3. Information Sharing
We do not sell your personal data. We may share necessary information with:
- Counterparties: Buyers or sellers involved in your transaction (only necessary contact/shipping details).
- Service Providers: Payment processors, hosting services, and inspection partners who assist in operating our platform.
- Legal Compliance: When required by law, subpoena, or to protect the rights and safety of our users.
4. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based service is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies (including Vercel Analytics and Mixpanel) to analyze platform usage, optimize performance, and personalize your experience. You can control cookie preferences through your browser settings.
6. Contact Us
For any privacy-related questions or data deletion requests, please contact our privacy team:
Email: privacy@aesthetic.exchange